Trevandoria Digital Bank ("we", "our", "us") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website, mobile services, and banking products.
We may collect identification details, contact information, account information, transaction records, device/browser metadata, communication records, and other information required to provide services, verify identity, prevent fraud, and comply with legal obligations.
We use personal information to operate accounts, process transactions, deliver customer support, personalize service communications, improve system performance, manage risk, detect and prevent fraud, and satisfy legal, regulatory, and audit requirements.
We do not sell your personal information. We may share information with service providers, payment and banking partners, compliance vendors, auditors, or authorities when necessary for service delivery, legal compliance, fraud prevention, security, or protection of rights and property.
Our digital channels may use cookies and similar technologies to maintain sessions, improve security, understand usage patterns, and optimize user experience. You can manage browser settings for cookies, but some features may not work properly if disabled.
We retain personal information only as long as needed for legitimate business purposes, legal obligations, dispute resolution, and enforcement of agreements. Retention periods vary based on the type of data and applicable requirements.
Depending on applicable law, you may have rights to access, correct, update, delete, or restrict certain processing of your personal data. To submit a request, contact us via info@trevandoria.com. We may require verification of identity before processing requests.
We maintain layered security controls designed to protect your data and account activity. No system is entirely risk-free, so users should also maintain strong passwords, protect devices, and report suspicious activity immediately.
We may update this Privacy Policy from time to time. Material updates become effective when posted on this page unless otherwise required by law.